Privacy policy for customers and registered users
MAMA media s.r.o. respects the personal-data protection requirements set out in Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data (GDPR) and Slovak Act No. 18/2018 Coll. on the protection of personal data. The authoritative version of this policy is the Slovak version available at /sk/gdpr.
The data controller is MAMA media s.r.o., registered office Na Hrebienku 1, 811 02 Bratislava, Slovak Republic, Company ID: 36 767 549, registered in the Commercial Register of the Bratislava III Municipal Court, Section Sro, File No. 45585/B.
We process the following categories of personal data:
Contract negotiation and performance: for drafting and executing contracts. Legal basis: Art. 6(1)(a) GDPR (performance of a contract including pre-contractual steps).
Accounting and tax obligations: to comply with statutory obligations including accounting, VAT and income tax. Legal basis: Art. 6(1)(c) GDPR.
Direct marketing: on the legal basis of our legitimate interest under Art. 6(1)(f) GDPR. You can object at any time.
Contacting prospects: processing of data submitted via the contact form for communication purposes. Legal basis: Art. 6(1)(a) GDPR (consent).
CRM database: legitimate interest assessed via a balancing test.
Data is processed within the EU and countries offering an adequate level of protection. We prioritise EU-based cloud providers. Any transfers outside the EU/EEA are carried out under the EU standard contractual clauses and European Commission adequacy decisions.
Your data may be shared with the following categories of recipients:
Retention periods depend on the processing purpose:
Your data is not used for profiling or automated decision-making.
Yes. Providing the data is a statutory or contractual requirement; without it, we cannot enter into a contract or provide our services.
Under GDPR and Slovak Act No. 18/2018 Coll. you have the following rights:
Right of access — request information about processing purposes, data categories, recipients and retention; obtain a copy of your data.
Right to rectification — request correction of inaccurate or incomplete data.
Right to erasure — request deletion of data no longer needed for the stated purposes.
Right to restriction of processing — request temporary suspension or preservation.
Right to withdraw consent — where processing is based on your consent.
Right to data portability — receive your data in a structured, commonly used, machine-readable format.
Right not to be subject to automated decision-making.
Right to object to direct marketing.
Right to lodge a complaint with the Office for Personal Data Protection of the Slovak Republic.
Office for Personal Data Protection of the Slovak Republic
For any data-protection matter you can reach us:
This policy may be amended or updated from time to time based on legislative or operational changes.
Last updated: 5 November 2024.